Welcome to Snagsy (we, our, us). Your privacy is important to us, and we are committed to protecting your personal data while providing you with a simple, secure, and delightful experience.

By using Snagsy’s website, app, or related services (the Platform), you agree to this Privacy Policy. Please take a few minutes to read it carefully.

1. Information We Collect
   We collect information to help us connect you with services, deals, and vendors that best fit your needs.

a. Information you provide directly:

• Name, email address, and phone number when you create an account

• Profile information (photo, location, preferences)

• Payment details when you make a booking or redeem a deal

• Messages or feedback sent through our support form

b. Information we collect automatically:

• Device and browser data (IP address, OS version, app usage)

• Location data (to show nearby deals and services)

• Cookies and tracking tools (to improve your browsing experience)

c. Information from third parties:
We may receive information from partners such as payment processors, social login providers (Google, Facebook), or analytics tools.

2. How We Use Your Information
   We use your data to deliver and improve the Snagsy experience, including:

• Creating and managing your account

• Matching you with nearby services and deals

• Processing payments and sending receipts

• Providing customer support and responding to inquiries

• Personalizing offers, promotions, and app content

• Preventing fraud and ensuring safety on the platform

We never sell your personal information.

3. Sharing Your Information
   We may share information only when necessary:

• With Vendors: To fulfill your booking or redemption

• With Payment Providers: To process secure transactions

• With Service Partners: For analytics, cloud storage, or messaging

• When Required by Law: To comply with legal or regulatory obligations

All partners are required to protect your data and use it only for legitimate business purposes.

4. Cookies and Tracking
   Snagsy uses cookies and similar technologies to:

• Remember your preferences

• Measure site performance and traffic

• Show relevant promotions

You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Retention
   We retain your information only as long as necessary to:

• Provide services

• Comply with legal requirements

• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

6. Your Rights
   You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Delete your account and personal information

• Withdraw consent for certain uses (for example, marketing)

To exercise your rights, contact us at privacy@snagsy.com.

7. Security
   We use industry-standard encryption, firewalls, and secure servers to protect your information. However, no method of transmission over the internet is completely secure, so we encourage you to use strong passwords and keep them private.

8. Children’s Privacy
   Snagsy is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately.

9. Updates to This Policy
   We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or app notification. The latest version will always be available on this page.

10. Contact Us
    If you have any questions or concerns about this Privacy Policy or your personal data, contact us at: https://snagsyapp.com/contact-us/